We are committed to protecting your individual right to privacy.  Please refer to this page for details about our privacy policy.  

 

In Summary

We are committed to protecting your privacy.

 

If you never want to receive any announcements or special offers from us, visit your Personal Profile page form the Main View to change your preferences. Remember to always use accurate information including your current valid email address in your profile, so that we may contact you in regards to any official change to our policies, if needed.

 

What information is collected?  How is it used?

It is your choice to furnish personal information such as your mailing address or gender during the Trial Period.  Volunteering this information may be helpful to us in identifying you when you call in to our Help Center. However, it is optional for you to provide this data.

 

In order to upgrade your service, we do require your name, email address, correct billing address, credit card number, and expiration date to process and fulfill your order. This information is sent to our servers in encrypted form, using industry-standard SSL "Secure Socket Layer". SSL encrypts every packet to and from your computer using an SSL Web Login, WebDA No software to install, since WebDAV is built into most operating systems. Using this feature, you can Open, Edit and Save remote files directly from your applications. Also Copy/Paste or Drag-n-Drop between your local computer and the mapped FilesAnywhere folder.V or SFTP Backups. VeriSign Certificates with 1024-bit RSA key are so strong, it would take 3 Million years to break using a $10M super computer! For more information on FilesAnywhere security, please click Introduction in the Help Contents and then Security. protection.

 

When you request information or sign up for any optional services, we only need an email address or username to send the requested information back to you.

 

When you submit feedback, we may also ask for your email address, if you are not a registered user or if you cannot Login.

 

When you enter a contest or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify winners.

 

We monitor customer traffic patterns and site usage to help us develop the design and layout of the user interface, and collect statistics for performance measurement.

 

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and related news you may find useful.  We have no intention at this time to provide your name or contact information to any third party. However, if you would like to opt never to share your contact information, change your preferences in the User Profile from the Main View.

 

When you send files and messages through the E-Send Send any files from your account to any other user using E-SEND.  If the user is not a paying member (free trial member) they can still receivefiles, however be aware that their download limit is 2MB per day.  E-SEND will delivera copy of your selected files in milliseconds, since the entire transfer takes placeon our servers.  The recipient can then Login using their regular account name toretrieve the files instantly from their File Inbox. or Email services, we ask for your email address and that of the recipient in order to complete your request. We will never disclose or send promotional email without your permission using recipient addresses provided only for E-Send or Email services.

 

How do you protect user information?

Our web site has state-of-the-art security measures in place to protect against the loss, misuse and alteration of any personal information that is within our control.

 

All of the customer data we collect is strongly protected against unauthorized access at our data center. This applies to your files and your personal profile information. All files are stored on a highly secure file system. You may opt to use the High-Security SSL Login for fully encrypted communications with our server.

 

As described in our Security section, our world-class data center is located in the heart of Dallas, Texas, built literally from the ground up to be optimized for Internet service providers.  The data center building provides ironclad security and state-of-the-art reliability, using the same standards used by hospitals, banks and telecommunications industries.

 

Your account is strictly password-protected. As long as you do not give your password to anyone, you have full control of the files in your account. We are absolutely committed to keeping the content of your files private and secure. Only a few dedicated network technicians on duty at the data center have access to the secure file storage system. Technicians are not permitted to open customer documents unless required by law, and are bound with agreements of confidentiality.

 

With future paid services, when you place orders for upgraded service or access your billing information, we offer the use of a secure server. The secure server software (SSL ) encrypts all information you input before it is sent to us, so one can intercept it on the Internet.

 

What are "cookies"?

"Cookies" are small pieces of data that are stored in temporary files by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide special features such as default Login, and to store temporary session data between visits. Most Web browsers automatically accept cookies. The website Login requires the use of cookies.

 

Will you disclose the information you collect to outside parties?

We will not sell, trade, or rent your individual personal information to others.

 

We reserve the right to provide aggregate statistics about our users (i.e. total number of users living in California), traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

 

We avoid advertising and "link exchanges" as much as possible in the interest of our customers' satisfaction. We may use third parties to provide advertising content on the site and this may include opt-in newsletters, but at this time there is none of this and there is no plan to do so in the foreseeable future.

 

We may at any time conduct custom satisfaction surveys for our own information only, and only for the benefit of our users.  These may be conducted by our employees or contracted to a third-party specialist.

 

Your Consent

By using our Web site, you consent to the collection and use of basic information as described here. If we decide to change our privacy policy, as a minimum we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

Copyright and Trademark Notice Trademark Notice

Copyright (c) 1999-2007 FilesAnywhere.com,1999-2005 Officeware Corporation. All rights reserved. All material developed by Officeware Corporation that is displayed on all pages of this web site, including text, graphics, and html code, is protected by United States Copyright (c) 1999-2007 FilesAnywhere.com law and international Copyright (c) 1999-2007 FilesAnywhere.com law and may not be reproduced, edited, or referenced directly without written authorization from Officeware. Written permission may be obtained by emailing us.

 

QuickTree, GroupShare The GroupShare feature allows you to share any of your folders with other users, assigning either read-only access or full access.  Users with Read-only access can only Download files in the folders you are sharing.  Users with Full Access can Download and Upload files into your folder. Use GroupShare with full access to collaborate on shared project files that your group can update, or publish files read-only for others to easily download via FilesAnywhere. You can navigate GroupShare folders directly in your Folder Tree, and work with GroupShare files and subfolders the same way you work with your own files and folders., MediaFolder Image Viewer, Photo Albums, Music and Video Streaming.   Picture this: photographs, graphics, image documents, videos and music files can all be enjoyed immediately without waiting for a download! Media streaming and photo albums can be shared with guests. Send links to pictures, videos or music using FileShare with MediaFolder. The MediaFolder is also the springboard to the Online Viewer. Just click "Media" on the toolbar to switch to the thumbnail view, and click any thumbnail to open the Viewer. (the Online Viewer and Streaming Media features are available with all multi-user accounts) The MediaFolder is available with all user accounts., E-Send , Zip!Upload, and Zip!Download are either registered trademarks or trademarks of Officeware Corporation in the United States and/or other countries. Microsoft Windows, Excel and Word are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

 

Your Comments are Welcome

We welcome your questions and comments about privacy. Please send your comments by email.

 

Site Rated by ICRA

 

 

This site is registered with the International Content Rating Association to promote responsible public content. Content Labels generated by ICRA conform to an internet industry standard known as PICS - the Platform for Internet Content Selection. Full details of the PICS standard can be found at the World Wide Web Consortium site.

 

Site Rated by Better Business Bureau

 

 

Officeware Systems has been a member of the Better Business Bureau since the FilesAnywhere site opened in 1999. We use the information we collect from you carefully and responsibly to:

     1) Contact You for Anything Important

     2) Validate Identity when Assisting You with Your Account

     3) Improve Website Offerings