How to use WebFolders in Microsoft Windows Vista

Topics:

HOW TO CREATE PERMANENT NETWORK WEBFOLDER SHORTCUT

  • This creates a WebFolder Network mapping to your FilesAnywhere account under Network.

  • Click "Start" and then choose "Computer"

  • Choose "Map network drive" (from the top of window)

  • Click the link at the bottom that reads "Connect to a Web site that you can use to store your documents and pictures"

  • Click "Next"

  • In the address field you will type https://webfolder.filesanywhere.com/username

  • Enter your FilesAnywhere account as "username@filesanywhere.com", without quotes, where "username" is your assigned login id for FilesAnywhere account
    and password (all in lowercase) once prompted

  • You may drag the WebFolder on your desktop to create a Desktop Shortcut

  • You can now Copy/Past or Drag/Drop files into and out of this new directory structure
     

HOW TO MAP A NETWORK DRIVE LETTER

  • This creates a Physical Drive Letter (i.e. F:/) mapping to your FilesAnywhere account under Computer.

  • Click "Start" and then choose "Computer"

  • Choose "Map network drive" (from the top of window)

  • Select a Drive Letter of your choice from the dropdown (Usually there is a default)

  • In the 'Folder' field type "https://webfolder.filesanywhere.com/username"

  • Enter your FilesAnywhere account as "username@filesanywhere.com", without quotes, where "username" is your assigned login id for FilesAnywhere account
    and password (all in lowercase) once prompted

  • You may drag the Physical Drive letter onto your desktop to create Desktop Shrotcut

  • Technical Bulletin: Drive Mapping Does Not Reconnect on Restart of Vista

Technical Bulletin: Drive Mapping Does Not Reconnect on Restart of Vista

There is a current problem in Microsoft Vista that prevents the physical drive mapping from reconnecting after you restart your computer (or logoff and login again). Microsoft has acknowledged this problem and a solution is expected in a Microsoft Windows update in 2008.

SOLUTION: We recommend using the shortcut approach above until Microsoft resolves this issue in Vista. The solution below is recommended for advanced users who wish to reconnect the drive mapping at Startup.

Advanced Users: You can put a batch script in your Startup folder that maps the drive for you automatically when you start Vista. Edit this command line and save this line by itself in a text file of any name, with extension ".bat", in your Windows Startup folder. Note: this is not recommended for high-security installations since your password is saved inside the text script file on your hard drive. However, this is a very practical way to reconnect your drive letter to FilesAnywhere on startup.

Command Syntax:

net use [drive:] https://webfolder.filesanywhere.com/[username] [password] /USER:[username]@filesanywhere.com/PERSISTENT:NO


[drive:] a drive letter of your choice followed by a colon, example : "F:" (without quotes)
[username] your FilesAnywhere account username
[password] your FilesAnywhere account password


Example:

net use f: https://webfolder.filesanywhere.com/johndoe xyz999 /USER:johndoe@filesanywhere.com/PERSISTENT:NO



Technical Bulletin: Opening Office 2003 Documents in Office 2007 under Windows Vista

There is a current problem in Microsoft Vista that prevents the proper opening of Office 2003 documents inside of Office 2007, using WebFolder connections. Microsoft has acknowledge this problem and is still researching a solution.

SOLUTION: Convert documents to Office 2007 format. If this is not practical, you can use the WebDrive product (see below). Office documents open correctly with appropriate file locking while connected to FilesAnywhere using WebDrive.


 



Reducing Password Prompts

Being prompted repeatedly for your username and password can be a good thing.  This is for your security.  However, you can take a few steps to reduce this prompting. 

First of all, you will want to check the box to "Remember my password" to store the password the first time you enter it.

 

The following steps may prevent Windows from prompting for the password whenever you open the WebFolder mapping.  However, you may still be prompted for the username and password.
 
Example: Microsoft Office documents use a separate security layer that causes a network login confirmation box to appear when opening documents over an SSL connection.

 

In these situations, if the correct username is shown in the dialog box, simply click the OK button to proceed with the login using the saved password.

 


Add the Web Folder to Internet Trusted Sites
 

1.  Open Internet Explorer
 

2.  Click the Tools menu, then Internet Options…

 

3.  Click the Security tab, then click “Trusted Sites”, then click “Sites…”:
 

4.  Type “https://webfolder.filesanywhere.com” then click the Add button:

 

Then click OK.  Then OK again to exit from the Internet Options.

 

 


 

 

 

Troubleshooting
If you are having difficulty connecting to a web folder, please follow these simple troubleshooting steps to solve the problem:

Enable the WebClient service

  • Right-click on My Computer from the Desktop or in File Explorer and click "Manage"
  • Expand the last category called "Services and Applications"
  • Click the item labeled "Services"
  • Maximize the window to see the right window panel in full view
  • Locate the service named "WebClient" (alphabetical by name)
  • Verify the status is "Started".
    If not, right-click on this service and select "Start" (if disabled, then open the properties of this service and Enable the service, then Start it)
  • Close the Manage Computer window
  • Follow the steps at the top of this page to retry the WebFolder connection

Check your Internet connection

It may seem obvious, but confirm that going to www.FilesAnywhere.com opens the login page for our main site.  Especially you wireless users!  If you are not connected, check your network connection and restart your computer to reset your connection or seek help from your ISP if needed. 

FilesAnywhere Support

For further assistance, please call our toll-free support line.  We are her to help!  Support is always free and we can get WebFolders working for you right away.

WebDrive Third-Party Software
WebDrive (South River Technologies) provides a local cache for files listed on your remote drive. This can speed up connections and result in improved performance in many cases, over traditional mapped drive letters. The username and password is also stored in the software, so you will not be prompted repeatedly.

This software is recommended particularly for operating systems earlier than Windows XP and Windows 2003.  This software is also recommended if you need to map a network drive letter (logical drive) with HTTPS encryption security - WebDrive supports this with their redirector.

You can test out the WebDrive software using their time-limited free trial.  More information is provided in this document:  WebDrive Instructions.doc

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