|
How to use WebFolders in Microsoft Windows Vista |
Topics:
HOW TO CREATE PERMANENT NETWORK
WEBFOLDER SHORTCUT
-
This creates a WebFolder
Network mapping to your FilesAnywhere account under Network.
-
Click "Start" and then
choose "Computer"
-
Choose "Map network drive"
(from the top of window)
-
Click the link at the
bottom that reads "Connect to a Web site that you can use to store your
documents and pictures"
-
Click "Next"
-
In the address field you
will type
https://webfolder.filesanywhere.com/username
-
Enter your
FilesAnywhere account as "username@filesanywhere.com", without
quotes,
where "username" is your assigned login id for FilesAnywhere account
and password (all in lowercase) once prompted
-
You may drag the WebFolder
on your desktop to create a Desktop Shortcut
-
You can now Copy/Past or
Drag/Drop files into and out of this new directory structure
HOW TO MAP A NETWORK DRIVE
LETTER
-
This creates a Physical
Drive Letter (i.e. F:/) mapping to your FilesAnywhere account under
Computer.
-
Click "Start" and then
choose "Computer"
-
Choose "Map network drive"
(from the top of window)
-
Select a Drive Letter of
your choice from the dropdown (Usually there is a default)
-
In the 'Folder' field type
"https://webfolder.filesanywhere.com/username"
-
Enter your
FilesAnywhere account as "username@filesanywhere.com", without
quotes,
where "username" is your assigned login id for FilesAnywhere account
and password (all in lowercase) once prompted
-
You may drag the Physical
Drive letter onto your desktop to create Desktop Shrotcut
-
Technical Bulletin: Drive
Mapping Does Not Reconnect on Restart of Vista
Technical
Bulletin: Drive Mapping Does Not Reconnect on Restart of Vista
There is a current problem in
Microsoft Vista that prevents the physical drive mapping from reconnecting
after you restart your computer (or logoff and login again). Microsoft has
acknowledged this problem and a solution is expected in a Microsoft Windows
update in 2008.
SOLUTION: We recommend using the shortcut approach above until Microsoft
resolves this issue in Vista. The solution below is recommended for advanced
users who wish to reconnect the drive mapping at Startup.
Advanced Users: You can put a batch script in your Startup folder that maps
the drive for you automatically when you start Vista. Edit this command line
and save this line by itself in a text file of any name, with extension
".bat", in your Windows Startup folder. Note: this is not recommended for
high-security installations since your password is saved inside the text
script file on your hard drive. However, this is a very practical way to
reconnect your drive letter to FilesAnywhere on startup.
Command Syntax:
net use [drive:] https://webfolder.filesanywhere.com/[username]
[password] /USER:[username]@filesanywhere.com/PERSISTENT:NO
| [drive:] |
a drive letter of your choice
followed by a colon, example : "F:" (without quotes) |
| [username] |
your FilesAnywhere account username
|
| [password] |
your FilesAnywhere account password
|
Example:
net use f: https://webfolder.filesanywhere.com/johndoe xyz999 /USER:johndoe@filesanywhere.com/PERSISTENT:NO
Technical Bulletin: Opening Office 2003 Documents in Office 2007 under
Windows Vista
There is a current problem in Microsoft Vista that prevents the proper
opening of Office 2003 documents inside of Office 2007, using WebFolder
connections. Microsoft has acknowledge this problem and is still researching
a solution.
SOLUTION: Convert documents to Office 2007 format. If this is not practical,
you can use the WebDrive product (see below). Office documents open
correctly with appropriate file locking while connected to FilesAnywhere
using WebDrive.
Reducing
Password Prompts
Being prompted repeatedly for your username and password can be a good
thing. This is for your security. However, you can take a few
steps to reduce this prompting.
First of all, you will want to check the box to "Remember my password" to
store the password the first time you enter it.
The
following steps may prevent Windows from prompting for the password whenever
you open the WebFolder mapping. However, you may still be prompted for
the username and password.
Example: Microsoft Office documents use a separate security layer that
causes a network login confirmation box to appear when opening documents
over an SSL connection.
In
these situations, if the correct username is shown in the dialog box, simply
click the OK button to proceed with the login using the saved password.
Add the Web Folder to Internet Trusted Sites
1. Open
Internet Explorer
2. Click
the Tools menu, then Internet Options…
3. Click
the Security tab, then click “Trusted Sites”, then click “Sites…”:
4. Type
“https://webfolder.filesanywhere.com” then click the Add button:
Then click OK. Then OK again to exit from
the Internet Options.
|
Troubleshooting |
|
If you are having difficulty
connecting to a web folder, please follow these simple
troubleshooting steps to solve the problem:
Enable
the WebClient service
- Right-click on My Computer from the Desktop or in
File Explorer and click "Manage"
- Expand the last category called "Services and
Applications"
- Click the item labeled "Services"
- Maximize the window to see the right window panel in
full view
- Locate the service named "WebClient"
(alphabetical by name)
- Verify the status is "Started".
If not, right-click on this service and select
"Start" (if disabled, then open the properties of this
service and Enable the service, then Start it)
- Close the Manage Computer window
- Follow the steps at the top of this page to retry
the WebFolder connection
Check your Internet connection
It may seem obvious, but confirm that going to
www.FilesAnywhere.com opens the login page for our main
site. Especially you wireless users! If you are
not connected, check your network connection and restart
your computer to reset your connection or seek help from
your ISP if needed.
FilesAnywhere Support
For further assistance, please call our toll-free support
line. We are her to help! Support is always free
and we can get WebFolders working for you right away.
|
WebDrive Third-Party Software
WebDrive (South River Technologies)
provides a local cache for files listed on your remote drive. This can
speed up connections and result in improved performance in many cases,
over traditional mapped drive letters. The username and password is also
stored in the software, so you will not be prompted
repeatedly.
This software is recommended particularly
for operating systems earlier than Windows XP and Windows 2003.
This software is also recommended if you need to map a network drive
letter (logical drive) with HTTPS encryption
security - WebDrive supports this with their redirector.
You can test out the WebDrive software
using their time-limited free trial. More information is provided
in this document:
WebDrive Instructions.doc
|